You said the Flowers was fresh, But all of the 15 Roses Died in 3days only ?
I was abit disappointed when she told that 😒
Other wise the service was Prompt ..
Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment you experienced with the longevity of your floral arrangement.
Upon reviewing your order details, we confirmed that your bouquet was crafted and dispatched on the 15th, showcasing its freshness through a photo sent to you prior to delivery. We understand your concern regarding the condition of the flowers four days later.
While we strive to ensure the highest quality of our products, it's important to note that the lifespan of flowers can vary based on multiple factors, including environmental conditions and proper care. As our florist explained, some varieties may last up to two weeks, while others may have a shorter lifespan, especially if not kept in optimal conditions.
We regret any inconvenience this may have caused you and appreciate your understanding of the inherent variability in floral longevity. Your satisfaction is of utmost importance to us, and our Customer Care team will contact your directly by email to see how we can improve your experience in the future.
DodoMarket Customer Care
Étant à distance vous avez prouvé votre professionnalisme en livrant le magnifique bouquet choisi pour ma valentine et je vous dis un grand merci .Vive l’amour #longdistancerelationship
Amazing service 💖
Perfect service. Good info on delivery and quick to act. Reliable. Thanks for helping me with this surprise!