Privacy policy

At DodoMarket Flowers & Gifts Delivery Mauritius, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website dodomarket.mu (the “Site”), make a purchase, or engage with us through various means. Please take a moment to read this policy to understand our practices regarding your personal data.

Personal Information We Collect

When you visit the Site, we automatically gather certain data about your device, which includes details about your web browser, IP address, time zone, and any cookies installed on your device. As you navigate through the Site, we collect further information on individual web pages or products that you view, websites or search terms that referred you to our Site, and information about how you interact with the Site. Collectively, this information is referred to as “Device Information.”

We collect Device Information through the use of the following technologies:

• Cookies: These are small data files placed on your device or computer that often include an anonymous unique identifier. To learn more about cookies and how to disable them, visit All About Cookies.

• Log Files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect personal information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect primarily to process and fulfill orders placed through the Site. This includes processing your payment information, arranging shipping, and sending you invoices or order confirmations. Additionally, we use this Order Information to:

• Communicate with you regarding your order status or any inquiries you may have.

• Screen orders for potential risk or fraudulent activity.

• Provide you with personalized information and advertisements about our products or services, in line with the preferences you have shared with us.

The Device Information collected is used to:

• Help identify potential risks or fraudulent activities on our Site (in particular, through your IP address).

• Improve and optimize your experience on the Site by generating analytics about customer behavior and browsing patterns.

• Assess the effectiveness of our marketing and advertising campaigns, ensuring you receive relevant communications from us.

Sharing Your Personal Information

We value your privacy and only share your Personal Information with trusted third parties as necessary to operate our business and deliver services. This includes:

• Service Providers: We use service providers, such as Google Analytics, to understand how our customers use the Site and to enhance our offerings. For more details on how Google uses your Personal Information, visit Google Privacy Policy. You can opt out of Google Analytics here.

• Compliance with Laws: We may also share your Personal Information in response to legal requests, such as subpoenas, search warrants, or other lawful inquiries, or to protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising through the following platforms:

• Facebook: Facebook Ad Settings

• Google: Google Ad Settings

Alternatively, you can opt out of certain advertising services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Union (EU), you have certain rights regarding the personal information we hold about you, including the right to access, update, correct, or delete your personal data. To exercise these rights, please contact us using the contact information provided below.

Furthermore, if you are an EU resident, we process your data in order to fulfill contracts we might have with you (such as if you make an order through the Site) or to pursue our legitimate business interests. Please note that your information will be transferred outside of Europe, including to countries such as Canada and the United States, where data protection laws may differ from those in your jurisdiction.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it. This allows us to maintain accurate records for accounting and legal purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights as outlined above, please contact us using the details provided below:

• Email: info@dodomarket.mu

• Mail: Consumer Recreation Services Ltd., 4 Diego Garcia Street, Port Louis, Mauritius