Can I place an order in your online store and get it delivered directly to the recipient?
We provide same-day hand delivery to any location in Mauritius. Your order will be delivered by our courier. You only need to fill the "shipping address" with the exact address and phone number. All deliveries are performed by Bongéni Same-Day Delivery Service (https://bongeni.mu)
Do you provide international shipping?
Please note that we do not to support international shipping at this time.
When will my order be delivered?
We generally deliver on the same day if the order is placed before 11:30am local time.
After your order is placed and the payment is concluded and received in our system you will get two notifications: confirmation for successfully placing the order and confirmation of the dispatch of said order with estimated delivery time. Once the courier is on the way you will be able to track your order in real time.
For peak seasons and special occasions (e.g. Christmas, New Year) delivery and/or pick-up times may be adjusted. Adverse weather conditions (e.g. Cyclone class III and IV or Torrential Rain Warning) may cause a delay in the delivery of your order. You will be notified by the courier as soon as possible with the rescheduled delivery date and time.
What is the cost of delivery?
We charge a flat rate of Rs 250 for same-day courier delivery across Mauritius.
Can I include a gift note?Yes! When you click the "Cart" icon and scroll down, just above the "Checkout" button there is a field where you can tell us what you would like your note to say and provide us with the desired delivery date. Your note will be handwritten on our house stationery.
If you forget and/or are unable to locate the right field, feel free to email us the information at firstname.lastname@example.org or just reply to your email receipt.